Privacy Policy

1. Introduction

FINOWIZ (“we”, “us”, “our”) provides foreign exchange and CFD trading services through MetaTrader 5 (MT5) and related tools. Our liquidity provider, Regulus Capital, supports liquidity and execution services for client trades.

By accessing our website, opening an account, or using our services, you agree to the collection, use, and disclosure of personal data as described in this Privacy Policy.

2. Information We Collect

• Personal identification: name, date of birth, nationality, address, email, phone, and identification documents.
• Account and trading data: MT5 account details, balances, trade history, positions, and transaction history.
• KYC / AML data: verification documents and supporting financial information as required by regulation.
• Technical data: IP address, browser/device details, logs, and cookie data.
• Communication data: support tickets, email/chat communications, and marketing preferences.

3. How We Use Your Information

• To open, verify, and maintain your trading account.
• To process deposits, withdrawals, and trading-related operations.
• To satisfy KYC, AML, and sanctions-screening obligations.
• To detect fraud and protect platform security.
• To provide customer support and service notifications.
• To improve platform performance and user experience.

4. Legal Basis for Processing

• Contract necessity: account service delivery and trading execution.
• Legal compliance: regulatory checks, reporting, and recordkeeping.
• Legitimate interest: fraud prevention, security, and service improvement.
• Consent: optional marketing and specific processing contexts.

5. Sharing and Disclosure

• With regulated service entities and liquidity infrastructure where needed for execution and compliance.
• With service providers under confidentiality and data-protection controls.
• With regulators or government authorities where legally required.
• With affiliated entities for compliance, risk management, and operations.

6. Group Structure and Related Entities

Where FINOWIZ and related entities operate under common ownership, data may be shared internally for order execution, risk controls, reporting, and legal compliance, under appropriate safeguards.

7. Data Retention

We retain personal information only as long as needed for service delivery, legal obligations, regulatory retention, and dispute resolution.

8. Data Transfers and Security

Your data may be processed in jurisdictions where FINOWIZ, infrastructure providers, or regulated partners operate. We apply technical and organizational safeguards including access controls, encryption, and monitoring.

9. Your Rights and Choices

• Access, correction, and updates to personal information.
• Request deletion or restricted processing where legally applicable.
• Withdraw consent for optional processing and marketing.
• Request data portability where applicable by law.

10. Cookies and Tracking Technologies

We use cookies and related technologies for session management, security, analytics, and performance optimization. You can control cookie preferences via your browser settings.

11. Contact Us

Data Protection / Compliance Officer
Finowiz Fintech Limited
House of Francis, Room 303, Ile Du Port
Email: support@finowizexchange.com

12. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates are published on this page with the latest effective date.

13. Key License and Jurisdiction Information

14. Disclaimer

This Privacy Policy should be read together with our Terms of Use, risk disclosures, and compliance policies.